Family-owned · Licensed in Connecticut · Est. 2010

Eastern Connecticut plumbing, heating & cooling.
Family Owned 2010.

50+

Combined Years of Experience

Licensed master plumbers

< 2 hr

Avg arrival window

24/7

Emergency service

      EXCELLENT  
   Based on 26 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Steve R 
 
 
 
 Trustindex verifies that the original source of the review is Google. Our jet pump burned out in the early evening, and Kevin was onsite within the hour to assess the situation.  We decided it was the best time to upgrade our water pump to a submersible and replace our water tank and house filter. Kevin and his crew arrived early the next morning promptly and had this significant job finished in three hours.  These guys are the absolute best.  Professional, courteous, kind, and they did a pristine job.  I went from not having a drop of water to a completely new system in 16 hours.  I would never consider anyone else for my plumbing needs.
  
 
      Posted on Google  
   
   Fred Ayers 
 
 
 
 Trustindex verifies that the original source of the review is Google. Did work for me before, was promptly on time
This time in October got my hot water replaced under warranty. Great job very pleasant people. Quickly finished the job
I thank them emensely.
  
 
      Posted on Google  
   
   Jeffrey Bousfield 
 
 
 
 Trustindex verifies that the original source of the review is Google. Replaced our well water filter with ease. Totally professional and great to deal with. Highly recommended. We will use them again.
  
 
      Posted on Google  
   
   Al Macdowell 
 
 
 
 Trustindex verifies that the original source of the review is Google. My boiler went out,  it was seven below zero and I needed help. I called Kevin Caswell and him and his people arranged everything within a week and replace my boiler in One day! and it's worked fine ever since I just had one problem, a sensor had gone bad and it wouldn't start 3 years later. I made the call, next day it was like Family came to check on my problem. Fixed before a week! The Caswell company is AAA OnePlus! very courteous, very professional, and very proficient at all forms of home solutions.
  
 
      Posted on Google  
   
   Devin 
 
 
 
 Trustindex verifies that the original source of the review is Google. The team was friendly and professional. They replaced pipes and my main drain pipe quickly and under budget. I was so happy with the results that I planned two more jobs right after. I would highly recommend them!
  
 
      Posted on Google  
   
   Gretchen Droesch 
 
 
 
 Trustindex verifies that the original source of the review is Google. friendly, knowledgeable.   Two sons arrived on time, respectful, completed task in a reasonable timeframe, and didn’t leave a mess.   Nice to have quality plumbers in town.   Highly recommended.
  
 
      Posted on Google  
   
   Ladislaus Sacharko 
 
 
 
 Trustindex verifies that the original source of the review is Google. Called on weekend and the owner took the call!  Service completed the very next day at my request.  A real Pro did the work in no time, and no mess left behind.
This is what I would call real service.
  
 
      Posted on Google  
   
   Jennie Kapszukiewicz 
 
 
 
 Trustindex verifies that the original source of the review is Google. Nothing is more frustrating to wake up to than having no water! Our well not only supplies our home, but also our farm. They were our first and only call. While we have never used their services in the past, they came to access our situation within 5 hours and replaced our well pump before the close of business! The crew that completed the job were knowledgeable, efficient and respectful. Highly recommend!
  
 
      Posted on Google  
   
   Cynthia Arpin 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fast, friendly, reliable service. We have used Caswell and Son’s for years and they never disappoint! Top quality and reasonable prices.
  
 
  
  
 
    Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

911 priority

Burst pipe. No heat. No hot water.

After-hours emergencies answered around the clock. A licensed master plumber on the truck and on the way for confirmed emergencies — across Eastern Connecticut.

Call now

Family-owned & operated

One name on every truck.

Since 2010, Caswell & Sons has been the name Eastern Connecticut homeowners trust for plumbing, heating, and cooling. As a family-owned business backed by more than 50 years of combined experience, we understand the homes, wells, weather, and needs of the communities we serve.

We’re not a franchise or a national chain. We’re your neighbors — and we’re built to be here for the long run.

About Caswell & Sons

Review

How was your experience?

We value your opinion about your experience with Caswell & Sons, and we’d like you to share what you have to say about it!

Review Us

Why homeowners call Caswell

What we owe you when we show up.

Same name on the truck, the invoice, and the warranty. No subcontractors, no surprises on the bill, and a licensed master plumber supervising every job.

TRANSPARENCY

Estimate

Pricing in advance

Flat-rate quote before any work begins. Approve it once and that's what you pay — even if the job takes us longer than we thought.

LICENSING

Master

On every job

A licensed master plumber supervises or performs every job. No solo apprentices, no learn-on-your-house work.

FAMILY OWNED

Family Owned

Serving our neighbors

Locally owned and operated since 2010. We treat every home like it's our own.

AVAILABILITY

24/7

Fast response

Burst pipe at 2 a.m. or a Tuesday tune-up — we make sure your call gets answered and your job gets on the schedule.

SERVICE AREA

Where we work

We dispatch across the Quiet Corner and Eastern Connecticut. If your town is on the list, you are inside our standard radius. If it is not, call and ask. We add and drop towns based on where the crews are working that week.

Licensed. Insured. Certified.

CT Master Plumber #PLM.0288811-P1 CT Master HVAC / Refrigeration #HTG.0308674-D1 CT Home Improvement #HIC.0631814 Fully insured · Bonded · OSHA-trained crews

Call today

Get your plumbing or HVAC issue handled today.

Tell us what's going on. We'll quote the work, schedule the visit, and send a licensed master plumber out — standard service or emergency response across Eastern Connecticut.

Call (860) 428-9335

Follow on Instagram