Plumbing

A water bill that jumped without a change in usage is the single biggest tell. Other signs: a damp or warm spot on a basement floor or slab, the sound of running water when nothing’s on, a mildewy smell in a room that shouldn’t have one, low pressure at one fixture, or your water meter spinning when every tap is off. Call us and we’ll walk you through a 60-second test you can do before we roll a truck.

Yes. We’re licensed for natural gas and propane plumbing in Connecticut. New runs for ranges, dryers, generators, fireplaces, pool heaters, and outdoor grills. We also handle leak repairs and full re-pipes of corroded black iron. Every gas job gets pressure-tested and, where required, permitted and inspected through the town.

Every sewer line job starts with a camera. We run a self-leveling sewer camera the full length of the lateral, mark the depth and location of the problem on the surface with a sonde transmitter, and show you the footage on the spot. From there the scope splits three ways: a spot repair (one section dug and replaced), a lining job (trenchless cured-in-place pipe, where it’s a fit), or a full lateral replacement. The variables that move the number — depth, soil, distance from the house to the main, whether the line runs under a driveway, sidewalk, finished landscaping, or a town road — all need to be seen before we can quote honestly. You get a flat-rate written quote with line items, our CT license number, the dig plan, and the dig permit pulled before any shovel hits the ground.

Yes, 24/7. Burst pipes, no water, sewer backups, gas smells, water-heater failures, frozen lines. Live dispatcher every hour of every day, and a master plumber on the truck inside the hour for confirmed emergencies inside our standard radius (Canterbury, Plainfield, Brooklyn, Norwich, Windham, Pomfret, Killingly, Putnam, and the surrounding Quiet Corner towns). Call (860) 428-9325 or visit our Emergency page.

Yes. CT Master Plumber PLM.0288811-P1, CT Master HVAC HTG.0308674-D1, and CT Home Improvement HIC.0631814. Fully insured, bonded, and OSHA-trained. Every dispatched job is supervised or performed by a CT master plumber, not an unsupervised apprentice. License numbers are visible in the footer of every page, and we’ll give you a copy of our certificate of insurance for any job that needs one (rentals, condos, commercial).

Most 2-bathroom colonials in the Quiet Corner finish in 2 to 4 days, depending on access. We do it in stages so the water never goes off for more than an afternoon. You keep one functional bathroom and the kitchen sink at all times. PEX is the default for most repipes (faster, fewer fittings, freeze-tolerant); copper is available when code or preference calls for it.

Across the Quiet Corner and Eastern Connecticut: Canterbury (home base), Plainfield, Brooklyn, Scotland, Hampton, Lisbon, Sprague, Griswold, Norwich, Windham, Pomfret, Killingly, Woodstock, Putnam, Sterling, Voluntown, Eastford, Ashford, Chaplin, Lebanon, Franklin, Bozrah, Colchester, Mansfield, Willimantic. If your town’s not on the list, call and ask. We’ve done work outside the standard radius for the right job.

Two years on workmanship, full stop. Same crew, same number, no fine print. Parts carry whatever manufacturer warranty applies (typically 1 to 10 years depending on the fixture). If something we installed fails inside the warranty window, you call the office and we make it right. No service-call fee, no diagnostic charge, no “well, it’s been a while…” runaround.